Mission
At Kokua Healthcare, our mission is to empower Hawaii's kūpuna to age in place with dignity, compassion, and comprehensive care. We provide a seamless continuum of services designed to support our clients in the comfort of their homes. We are also dedicated to creating an environment where our staff—the compassionate hands that selflessly serve our community—feel appreciated, valued, and motivated.
Vision
Our vision is to be the leading provider of integrated home health services in Hawaii, known for our commitment to keeping our kūpuna happy, healthy, and well-supported at home. We aim to create a nurturing and inclusive environment where our clients feel cared for and where our employees are recognized and empowered to deliver exceptional care.
Core Values
Compassion: We approach every interaction with kindness and empathy, ensuring that our clients and their families feel understood and supported. We extend the same compassion to our staff, acknowledging their dedication and the essential role they play in our mission.
Dedication: We are committed to delivering the highest quality of care, always prioritizing the well-being of our clients. We also recognize and honor the unwavering dedication of our employees, providing them with the resources, support, and appreciation they deserve.
Integrity: We maintain the highest standards of honesty and transparency in our work, building trust with our clients, their families, and our community partners. Our integrity also extends to how we treat our staff, ensuring they feel respected and valued in their roles.
Collaboration and Communication: We believe in the power of teamwork and the importance of clear, open communication. By engaging with clients, families, employees, and community partners, we ensure that everyone is informed and aligned in the care process. We prioritize listening to our staff, encouraging their input, and ensuring they feel heard and supported.
Excellence: We strive for excellence in all aspects of our service, continuously improving our skills, processes, and care offerings to better serve our clients. We recognize that our employees are the cornerstone of this excellence, and we are committed to investing in their growth, well-being, and job satisfaction.
Our Team
Iris Erickson, MSN
Chief Operating Officer
Co-Founder
Iris Erickson is a highly accomplished Chief Operating Officer with extensive experience in the healthcare industry. Iris has been a registered nurse for over fourteen years, serving in various capacities. Before joining Kokua Healthcare, Iris worked as the owner/operator of West Kaua’i CNA, providing critical education to those seeking careers in healthcare. Her passion for nursing and commitment to improving client outcomes led her to pursue her Master's degree, where she gained a deep understanding of healthcare administration and management. As Chief Operating Officer, Iris is responsible for overseeing the day-to-day operations of the organization, ensuring that all services are provided with the highest level of quality and efficiency. Her expertise in nursing has been instrumental in developing policies and procedures that prioritize patient safety and satisfaction. Iris is a respected leader in the healthcare community, and her dedication to improving clients’ lives is evident in everything she does.
"To do what nobody else will do, in a way that nobody else can, despite all we go through, is to be a nurse.".
Jacob Mauer. LNHA
Chief Executive Officer
Co-Founder
Jacob Mauer is the Chief Executive Officer of Kokua Healthcare. Before assuming the CEO role, he was a Licensed Nursing Home Administrator on the Island of Kaua’i. Jacob brings over ten years of experience in executive healthcare leadership and the US Army, achieving the rank of Captain, and continues to serve in the US Army Reserve. During his time in the military, Jacob developed exceptional leadership skills, strategic thinking, and a deep commitment to serving others. He brings these same values to his work in the healthcare industry, where he is dedicated to providing high-quality care to seniors and individuals with disabilities. Jacob's experience in the military has also given him a unique perspective on the challenges faced by veterans and their families, and he is committed to ensuring that his company provides the best possible care to this critical population. Under Jacob's leadership, Kokua Healthcare has experienced significant growth and has become a trusted provider of compassionate and effective care services.
“The best way to find yourself is to lose yourself in the service of others.”